Before 12 noon today I was contact by BT – At last, but most importantly she sounded pretty switched on. Obviously, I am not throwing myself into cartwheels just yet, as we have been here before, but if she does what she says she is going to, we may be able to salvage something from our rocky relationship. I will keep you posted.
UPDATE: Yay I am mobile again – I can see texts, send messages, phone people – Life is good, and all is well with the world! If Kirsty from BT can sort out my other issues, all will be well. (still doesn’t let BT off the hook for their appalling customer services, inefficient call handling and turning me into an phone wielding weirdo in the first place, but I am willing to move on)